MedChasm is dedicated to protecting the privacy of its users and ensuring that the personal information collected through our website is treated with respect and confidentiality. This privacy policy explains how we collect, use, disclose, and protect the information of individuals who visit or interact with our website.

By using MedChasm, you agree to the terms of this privacy policy. We encourage you to review this policy regularly as we may update it periodically to reflect changes in our practices or legal requirements. This policy applies to all visitors, users, and others who access MedChasm, and it outlines how we handle your personal and non-personal information.

Information we collect

MedChasm collects two main types of information: personal data and non-personal data.

Personal data: This is information that identifies you as an individual, such as your name, email address, and any other data you voluntarily provide when interacting with our site (e.g., subscribing to newsletters or contacting us through forms). We only collect personal data when it is voluntarily provided by users. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Once the data is no longer needed, we take steps to securely delete or anonymize it.

Non-personal data: This is information that does not directly identify you. It includes data such as your IP address, browser type, device type, operating system, and information on how you interact with our website (e.g., pages visited, time spent on the site). We use Google Analytics, a third-party analytics service, to monitor the aforementioned user interactions.

Cookies and tracking technologies: Cookies are small data files placed on your device when you visit the site, and they allow us to remember user preferences and track interactions.

How we use collected information

MedChasm uses the information we collect for several purposes, always with the goal of improving the user experience and ensuring that our content serves its intended purpose.

Personal data usage: Personal information provided by users is used to respond to inquiries, send newsletters or other communications (if you have opted in), and personalize your experience on the website. We may also use your personal data to inform you about updates to our services or relevant health-related content, but only if you have consented to receive such communications.

Non-personal data usage: Non-personal data is used to analyze website traffic, understand trends in user behavior, and improve the performance and content of the website. This data helps us identify which sections of the site are most popular and optimize the site for better usability.

Cookies usage: We use cookies and other tracking technologies to enhance the browsing experience and gather insights into user preferences. This allows us to provide personalized content and advertisements relevant to your interests. You can opt out of cookies, but doing so may limit certain features of the site.

Third-party access to information

We work with advertising partners to display relevant ads on our site. These partners may use cookies or similar technologies to collect non-personal information about your browsing behavior in order to deliver targeted advertisements. MedChasm does not share your personal information with these advertisers directly.

Occasionally, MedChasm may include affiliate links to third-party products or services that we believe may benefit our users. When you click on an affiliate link, the third-party website may collect data on your visit. We are not responsible for how these third-party sites handle your data, and we encourage you to review their privacy policies before interacting with them.

In rare cases, MedChasm may be required to disclose your personal information in response to legal processes, such as court orders or government investigations. We will only share the information necessary to comply with legal obligations.

Data security

At MedChasm, we use industry-standard security practices, such as secure servers, encryption, firewalls, and access controls, to protect the personal information we collect. These measures help safeguard your data from unauthorized access, but please note that no method of transmission over the internet or method of electronic storage is 100% secure. In the event of a data breach that compromises personal information, we will notify affected users as soon as possible. We will also take necessary steps to mitigate any potential harm and comply with legal obligations to report the breach to relevant authorities.

User rights regarding data

MedChasm is committed to ensuring that users can exercise their rights concerning their personal data. These rights are as follows:

• Right to access: You may request a copy of the personal data we hold about you and verify how it is being used.
• Right to rectification: If you find that your personal data is inaccurate or incomplete, you have the right to request its correction.
• Right to erasure (Right to be forgotten): You can request the deletion of your personal data from our systems. We will comply with such requests unless we are legally required to retain the information.
• Right to restrict processing: If you believe your data is being processed unlawfully, you can request that we restrict its processing until the issue is resolved.
• Right to data portability: You have the right to request your personal data in a structured, machine-readable format and to transfer this data to another service provider.
• Right to object: If you object to the processing of your personal data for specific purposes, such as direct marketing, you may request that we cease processing your information for these purposes.

To exercise these rights, please contact us at admin@medchasm.com. We aim to respond to all requests within 3 business days.

Children’s privacy

MedChasm is focused on providing health information to a general audience and does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at admin@medchasm.com, and we will take steps to delete that information from our systems.

We strongly encourage parents and guardians to monitor their children’s internet usage and educate them about online safety, particularly regarding the sharing of personal information.

International data handling

MedChasm is accessible worldwide. As a result, user data may be transferred to and processed in countries other than your own. If you are an international user, by accessing or using MedChasm, you consent to the transfer of your data to our servers located in the United States and any other countries where our service providers operate.

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) and ensure that users’ rights are respected. We rely on legal mechanisms such as user consent or other lawful bases to transfer personal data from the EEA to other countries, ensuring that adequate protection is provided.

Changes to the privacy policy

MedChasm reserves the right to update this privacy policy as our practices evolve or legal requirements change. When updates are made, we will notify users through prominent notices on the website or via email, where applicable. We encourage users to regularly review the privacy policy to stay informed about how we handle their personal data. The updated policy will be effective immediately upon posting, and continued use of the website following any changes will signify your acceptance of the revised policy.

Contact information

If you have any questions or concerns regarding this privacy policy or how MedChasm handles your personal data, please contact us at admin@medchasm.com